The sites of HiComm and GoGuide are our main business tools and any disturbancies in the work of our editors on the backend, as well as any end user access interruptions are critical problems for us. After moving to the Delta Cloud solution any of these issues were gone.
When you need personal approach from your cloud provider, you will certainly find it with Delta.
Our impression of Delta.BG is very positive. In the beginning their technical team listened carefully to our requirements and proposed architecture based on our suggestion, but with some additional, real improvements. They invested enough time to answer our concerns and helped us find where exactly the problem lies. During the whole working process, the team demonstrated excellent technical knowledge, sound communication and quick task delivery. They were open to share the source-code and their know-how. This gave us confidence that we can manage the solution in the long term. At the end, in the production phase, Delta.BG again reacted adequately and promptly to solving various unforeseen issues and events. After the successful completion of this project, we were convinced it will be useful to continue working with Delta.BG, because there is a lot we can learn from them.
Our website was down often, mainly because of reaching the limit of our resources. In such moments we lose done deals just in the months busiest in marketing activities. When we moved to Delta cloud we had a few difficult moments, but their team helped us to get through the process of transition. Now the site is loading several times faster on a normal day and the cloud is giving us the possibility to scale easily our resources, whenever we need it.
While being in our previous provider, our website was down too often. Delta team took the issue professionally, analyzing the load and the software used, so to make up a plan how to remove and avoid the causes of failure, as well as speed up the loading of the site.
The Support guys helped us on our questions and issues right on time.
After we moved our online store in Delta.bg, it started to load pretty quickly. On the first Black Friday since we moved, we made three times as much sales as the previous year. In case of any issue, the support was quick and adequate even in 3 AM.
Delta Softmedia Ltd. is a preferred provider of hosting services by ORM.BG Ltd. Throughout our partnership, the highly qualified and motivated team shows its professionalism in every issue concerning our need for quality hosting services.
Delta Softmedia takes care of hosting one of our most responsible corporate sites, an intranet system with specific software and hardware requirements, as well as a popular public SAAS system.
Our company has been present in the web space for more than 10 years, during which time we have had the opportunity to work together with many Bulgarian hosting providers. Delta Softmedia stands out among the others as one of the most modern and flexible suppliers.