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System administration, DevOps, management and support

Highly qualified care for your online projects - system administration, DevOps services, management and support by a team of system administrators with exceptional expertise and extensive experience in various fields - online stores (e-commerce), media, entertainment projects, corporate, etc.

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24/7/365 infrastructure monitoring

DevOps services and solutions

Professional support and advice

Our services

Delta.bg takes care of the system administration, monitoring and support of hundreds of servers and cloud services. Our portfolio of services in the field of maintenance and management of IT infrastructures is built on the basis of your needs and high requirements.

  • Installation and migration of servers/OS
  • Installation and configuration of web servers (Apache, Nginx, Litespeed, etc.)
  • Installation and configuration of SQL server and database management systems (MySQL, PostgreSQL)
  • Application server installation and configuration (fpm,fcgi,nodejs,jvm)
  • Installation and configuration of file systems
  • Configuration of load and traffic distribution systems (HAproxy, reverse proxy, load balancing)
  • Installation and configuration of a distributed storage system in the memory memcached (multinode)
  • Tracking and troubleshooting software errors (debugging) related to the operating system or service software
  • Help with compromised servers and unauthorized access to applications
  • Server optimizations and Disaster Recovery solutions
  • Improve the security of your server/cloud
  • 24/7/365 monitoring of hardware and network components, and connectivity

Choose a management, maintenance and system administration plan according to your needs

24/7 monitoring and support
Hours included
DevOps services
Reaction time
Maximum time to handle an incident
Critical Priority Complete failure of services and/or software running on the managed server or infrastructure.
High Priority Partial disruption of services and/or software running on the managed server or infrastructure.
Maximum time to execute a request
Medium Priority
Low Priority
Small 216.00 BGN per 1 month with VAT *
up to 2 hours per month **
up to 15 minutes
up to 1 hour
up to 4 hours
up to 4 working days
up to 7 working days
Medium 384.00 BGN per 1 month with VAT *
up to 2 hours per month **
up to 15 minutes
up to 1 hour
up to 4 hours
up to 4 working days
up to 7 working days
Large 504.00 BGN per 1 month with VAT *
up to 6 hours per month **
up to 15 minutes
up to 1 hour
up to 4 hours
up to 4 working days
up to 7 working days
Custom on request per 1 month
on request
up to 15 minutes
up to 1 hour
up to 4 hours
up to 4 working days
up to 7 working days

* All stated prices include VAT.
** The service is prepaid. After the included hours are exhausted, each additional hour will be charged to the next invoice at a price of BGN 120 including VAT.

System administration service no longer includes daily backup as we offer a new solution - Delta Cloud Backup which is Backup-as-a-Service - fully automated, incremental backup for reliable backup of data compressed, encrypted and deduplicated in a distributed architecture.

DevOps Services

Unlock the full potential of your software team with our professional DevOps services. We offer complete automation, management, monitoring and security solutions that will accelerate your development cycle and increase the quality of your products. Our team of experts will work with you to implement best practices and tools that meet the specific needs of your business.

DevOps Consulting and Strategies

  • Analysis of current processes and infrastructure.
  • Development of individual DevOps strategies tailored to the needs of your business.
  • Plans for transformation and implementation of DevOps practices.

Process Automation

  • Continuous Integration (CI) and Continuous Deployment (CD) setup and configuration.
  • Test automation and deployment of new software versions.
  • Infrastructure as Code (IaC) automation tools with Ansible, Terraform and more.

Security and Compliance

  • Implement DevSecOps practices to integrate security into every stage of development and deployment.
  • Automated checks for compliance with industry standards and regulations.
  • Container security and vulnerability management.

Container Management and Orchestration

  • Docker integration for application containerization.
  • Configuring and managing Kubernetes for container orchestration.
  • Optimizing the performance and scalability of containerized applications.

Integration and Management of Cloud Services

  • Development and management of cloud infrastructures in Delta.BG, AWS, Azure, Google Cloud and other cloud service providers.
  • Automation of cloud deployments and resource management.
  • Cost and performance optimization in cloud environments.
Make an inquiry

Services Without Subscription

Professional assistance in case of a complicated technical case, a complex infrastructure project or the need for timely intervention of a system administrator.

System Administration

On request or after running out of hours included in the plan. 120.00 BGN / hour with VAT

DevOps Services

By request - in case of need for a one-time intervention or a specific task. 180.00 BGN / hour with VAT

Reserved Team

By request - in case of need for a specific team or a complex project. 120.00 BGN / hour with VAT Payable for entire booking time regardless of work done.

The service "System administration without subscription" is offered on a preliminary request of 24 hours. In case of emergency, we reserve the right to increase the price or refuse the service.

Qualifications and certificates

Our team of system administrators, network administrators and devops engineers has more than 10 years of proven experience in the field of hosting, cloud services and building infrastructure solutions.

RHCSA
LPIC-1
LPIC-2
LPIC-3
VMWare
CCNA
Quality guarantee - ISO 9001:2015

Quality guarantee

International standard ISO 9001:2015.

The certificate ensures that we use a set of good practices and management philosophy in our work, and our focus is on you - our customers, your requirements and the pursuit of continuous improvement of conditions, processes and results.

Security guarantee - ISO/IEC 27001:2013

Security guarantee

International standard ISO/IEC 27001:2013, setting requirements for Information Security Management Systems.

The certificate guarantees and confirms the fact that we provide information security of the highest degree for our customers.

IT service level guarantee - ISO/IEC 20000-1:2018

IT service level guarantee

International standard ISO/IEC 20000-1:2018.

ISO/IEC 20000-1:2018 is an international standard for IT services management. It guarantees that we know how and do meet customers' requirements, including management of incidents, service requests, continuity, availability and service level agreements.

Free consult from Delta.bg

Describe to us what servers and software you have and we will make a proposal for their support.

Our clients

The success of our clients is a success for Delta! See all

HiComm

The sites of HiComm and GoGuide are our main business tools and any disturbancies in the work of our editors on the backend, as well as any end user access interruptions are critical problems for us. After moving to the Delta Cloud solution any of these issues were gone.

Nikola Papukchiev

Chief Editor and Managing Partner, HiComm

Prodesgin.

When you need personal approach from your cloud provider, you will certainly find it with Delta.

Marian Naydenov

CEO, Prodesgin.

eBag.bg

Our impression of Delta.BG is very positive. In the beginning their technical team listened carefully to our requirements and proposed architecture based on our suggestion, but with some additional, real improvements. They invested enough time to answer our concerns and helped us find where exactly the problem lies. During the whole working process, the team demonstrated excellent technical knowledge, sound communication and quick task delivery.

CTO of eBag

Head of IT, eBag.bg