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System administration, DevOps, management and support

Highly qualified care for your online projects - system administration, DevOps services, management and support by a team of system administrators with exceptional expertise and extensive experience in various fields - online stores (e-commerce), media, entertainment projects, corporate, etc.

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24/7/365 infrastructure monitoring

DevOps services and solutions

Professional support and advice

Our services

Delta.bg takes care of the system administration, monitoring and support of hundreds of servers and cloud services. Our portfolio of services in the field of maintenance and management of IT infrastructures is built on the basis of your needs and high requirements.

  • Installation and migration of servers/OS
  • Installation and configuration of web servers (Apache, Nginx, Litespeed, etc.)
  • Installation and configuration of SQL server and database management systems (MySQL, PostgreSQL)
  • Application server installation and configuration (fpm,fcgi,nodejs,jvm)
  • Installation and configuration of file systems
  • Configuration of load and traffic distribution systems (HAproxy, reverse proxy, load balancing)
  • Installation and configuration of a distributed storage system in the memory memcached (multinode)
  • Tracking and troubleshooting software errors (debugging) related to the operating system or service software
  • Help with compromised servers and unauthorized access to applications
  • Server optimizations and Disaster Recovery solutions
  • Improve the security of your server/cloud
  • 24/7/365 monitoring of hardware and network components, and connectivity

Choose a management, maintenance and system administration plan according to your needs

24/7 monitoring
System administration
Support by email
Phone support
Special chat room for your support
Reaction time
Priority 1 - high Situation or problem in which the internet access to the project is blocked or it does not work.
Priority 2 - medium The system works, but not all of its functionalities are available or work incorrectly.
Priority 3 - low Cosmetic errors that do not affect the operation of the system, but do not match the criteria specified by the customer.
Standart 120 BGN per 1 month
up to 2 hours per month
up to 30 minutes
up to 4 hours
up to 48 hours
Premium 360 BGN per 1 month
up to 6 hours per month
up to 15 minutes
up to 2 hours
up to 24 hours
Enterprise on request per 1 month
on request
on request
on request
on request

System administration service no longer includes daily backup as we offer a new solution - Delta Cloud Backup which is Backup-as-a-Service - fully automated, incremental backup for reliable backup of data compressed, encrypted and deduplicated in a distributed architecture.

Do you need a specific solution or team, system administrators and engineers for a complex project? Contact us for a free consult!

System administration without subscription

Professional assistance in case of a complicated technical case, a complex infrastructure project or the need for timely intervention of a system administrator.

System administration within working hours

From 09:00 to 20:00 on working days - after the hours included in the plan have been exhausted 108 BGN / hour

System administration outside working hours

From 20:00 to 09:00 on working days, on weekends and holidays - after the hours included in the plan have been exhausted 360 BGN / hour

Reserved team during promotions

The price per hour is paid, according to the plan for the entire time of booking, regardless of the work done

The service "System administration without subscription" is offered on a preliminary request of 24 hours. In case of emergency, we reserve the right to increase the price or refuse the service.

Qualifications and certificates

Our team of system administrators, network administrators and devops engineers has more than 10 years of proven experience in the field of hosting, cloud services and building infrastructure solutions.

RHCSA
LPIC-1
LPIC-2
LPIC-3
VMWare
CCNA
Quality guarantee - ISO 9001:2015

Quality guarantee

International standard ISO 9001:2015.

The certificate ensures that we use a set of good practices and management philosophy in our work, and our focus is on you - our customers, your requirements and the pursuit of continuous improvement of conditions, processes and results.

Security guarantee - ISO/IEC 27001:2013

Security guarantee

International standard ISO/IEC 27001:2013, setting requirements for Information Security Management Systems.

The certificate guarantees and confirms the fact that we provide information security of the highest degree for our customers.

IT service level guarantee - ISO/IEC 20000-1:2018

IT service level guarantee

International standard ISO/IEC 20000-1:2018.

ISO/IEC 20000-1:2018 is an international standard for IT services management. It guarantees that we know how and do meet customers' requirements, including management of incidents, service requests, continuity, availability and service level agreements.

Free consult from Delta.bg

Describe to us what servers and software you have and we will make a proposal for their support.

Our clients

The success of our clients is a success for Delta! See all

HiComm

The sites of HiComm and GoGuide are our main business tools and any disturbancies in the work of our editors on the backend, as well as any end user access interruptions are critical problems for us. After moving to the Delta Cloud solution any of these issues were gone.

Nikola Papukchiev

Chief Editor and Managing Partner, HiComm

Prodesgin.

When you need personal approach from your cloud provider, you will certainly find it with Delta.

Marian Naydenov

CEO, Prodesgin.

eBag.bg

Our impression of Delta.BG is very positive. In the beginning their technical team listened carefully to our requirements and proposed architecture based on our suggestion, but with some additional, real improvements. They invested enough time to answer our concerns and helped us find where exactly the problem lies. During the whole working process, the team demonstrated excellent technical knowledge, sound communication and quick task delivery.

CTO of eBag

Head of IT, eBag.bg